Qentinel

This is how Zervant benefits from the cooperation:

• Testing cycles that start on time and keep to the planned schedule
• Testing against market-specific requirements
• Professional quality assurance improves the quality of Zervant’s service
• Also feedback on service usability or data security and performance issues

What we do

Qentinel is Zervant’s chosen testing partner through a fixed-price service model, the scope of which can be easily adjusted as needed. The cooperation aims at professional quality assurance of Zervant’s service. Going forward, we will also run data security and stress tests. Zervant chose Qentinel's services because Qentinel is one of Finland’s leading testing service providers.

This is how Efecte benefitted from the cooperation:

• Deployment of a solution enabling the detection and correction of performance bottlenecks in the implementation phase
• Improvement of the application’s overall quality
• More efficient product development
• Visualisation of performance trends
• Anticipation of future performance requirements
• Improvement of cost-effectiveness and proactive operations

What we did

Qentinel provided Efecte with an integrated performance testing solution which is now a natural part of Efecte’s agile development and innovation process. Qentinel also participated in performance testing in Efecte’s customer delivery projects and in the continuous development of the performance testing solution and test suites.

This is how Exidio benefitted from the cooperation:

• A clear overview of the performance of their service under varying circumstances
• A test environment that enables the continuous monitoring and development of the service
• Predictability of resource needs
• Visibility on the current state of testing saves time and money

What we did

Exidio chose us as their partner in test execution and the evaluation of suitable quality measurement tools. We have created several multipurpose solutions improving Exidio’s product development and testing activities, such as a test data generation solution and a performance test environment.

This is how Fortum benefitted from the cooperation:

• System requirements based on business needs
• Finalised and systematic requirements specification
• Specification and monitoring of quality requirements
• Flexible approach
• A solid basis for an effective testing plan
• Professional execution of the testing phase

What we did

Fortum chose Qentinel to help test the IT system’s changes and ensure its high quality. Research has shown that when the specification of requirements is effected properly, the entire project is much more likely to succeed. As a result, the work that began early in the specification phase also played a major role in keeping the project within the agreed schedule and budget.

This is how Glaston benefitted from the cooperation:

• The goals of the SAP pilot project were reached with great success
• The project was accomplished with encouraging results

What we did

Qentinel was responsible of test management, especially leading and coordinating the integration and acceptance testing. As the project had a challenging schedule, an important part of test management was focusing the testing on the most critical features of the system.

This is how the University of Helsinki benefitted from the cooperation:

• A clear overview of the system’s performance under varying circumstances
• The ability to utilise the developed test environment in the continuous monitoring and development of the systems
• The transparency of testing saves time and money

What we did

The University of Helsinki chose Qentinel to implement the performance testing solution and to test the performance of the system that was to be deployed. We selected the tools that best suited the environment, implemented a performance testing solution for the customer and trained the customer’s key personnel in assuring the application’s performance in the future.

This is how Itella is benefitting from the cooperation:

• A predictable service where you know in advance what you are buying
• The end result complies with the agreement
• Continuity to testing
• Confirmation regarding the functionality of the service
• Effortless work organisation

What we are doing

Itella has chosen Qentinel’s Testing on Demand for the regression testing of NetPosti, and where it is a ready-made package containing both test management and test execution, Qentinel bears the overall responsibility.

This is how Itella Information is benefitting from the cooperation:

• Software acquisition meeting the requirements
• Current information on the testing phases
• Comprehensive visibility on the state and quality of the system
• Identification of the most critical deficiencies
• Mitigation of project-related risks
• Establishment of quality management practices
• Efficient and systematic testing

What we are doing

Even though Itella Information is ordering the software-related work from another external vendor, they chose Qentinel to test the platform and service. They asked Qentinel to build the basis of the test model and ensure that the completed IT system meets the requirements by thoroughly testing everything.

This is how Trafi benefitted from the cooperation:

• Data connections and services were fully functional right after the move
• Work has not been disturbed by the changes
• Functional cooperation with vendors

What we did

In the first phase of the project, the data communications networks of the agencies that had previously worked on separate premises were connected, enabling access to their new, shared services. In the second phase of the project, the data connections and local area networks of the new premises were planned and implemented. In the final phase, before 500 employees moved to their new premises, deployment testing was performed.

This is how Palmia benefitted from the cooperation:

• The desired results were achieved: a process description, process analysis and quality metrics
• Added value through the identification of process-related critical points
• Proof that the mobile-based workflow management system used in Palmia supports the critical process

What we did

During the project, Qentinel analysed one of the customer’s key business processes related to the planning and execution of cleaning services. The analysis showed how the mobile-based workflow management system used in Palmia supports the process.

This is how Profit Software is benefitting from the cooperation:

• Flexibility and efficiency to testing
• Improved quality of the end product
• Increased testing productivity

What we are doing

The use of Qentinel’s Testing on Demand service improves software quality and the productivity of testing, which also enhances the quality of Profit Software’s end product.

This is how RAY benefitted from the cooperation:

• Observation of key quality assurance criteria in the competitive bidding process
• Vendors’ understanding of RAY’s expectations
• Clear roles, responsibilities and partnership models in quality assurance
• Adequate and financially viable ways to supervise the vendors’ work
• Position secured by contract

What we did

When RAY decided to launch online gaming services, they asked Qentinel to help them in selecting the right vendor. At the beginning of the project, Qentinel defined the criteria for testing RAY’s Internet gaming system. The criteria made it easier for RAY to evaluate what kind of system they needed and what they should choose. In addition, Qentinel provided RAY with quality assurance requirements as a part of the gaming system’s bidding process. The documents focused on the selection criteria, among other things.

This is how the Finnish Evangelical Lutheran Mission benefitted from the cooperation:

• Our analysis enabled allocating testing resources to the features that were the most essential for the customer’s operations
• The testers were trained
• The smooth deployment of the system was ensured reliably
• Better ability to evaluate the functionality of the new software and to measure the success of IT acquisitions

What we did

FELM decided to acquire a tailored CRM system that was delivered through an ASP model, and yet wanted to guarantee the success of the acquisition by ensuring that the system functioned well and was best suited to their needs. Our objective was to mitigate the risks related to the acquisition, so we took control of test management and created both a test plan and test strategy for the system.

This is how Vaisala benefitted from the cooperation:

• Improved test process
• The new test environment enables the effortless creation of test cases and improves the visibility of testing activities for all participants of the project
• Improved testing quality, scheduling, efficiency and cost-effectiveness
• Test automation enables efficient regression testing
• Continuous visibility on the true state of the project

What we did

Our cooperation started with reviewing the requirements and developing the test process. The next steps included training sessions, test planning, test automation and test execution. Qentinel analysed the state of Vaisala’s software testing in a major development project and evaluated the need for test automation. 

This is how Veikkaus is benefitting from the cooperation:

• Extensive quality assurance for gaming systems from development to production
• Improved gaming system quality
• More efficient operations
• Anticipation of malfunctions
• Observation of Veikkaus’ unique needs
• Special know-how in different areas when necessary
• Automatic monitoring
• Fast and reliable service

What we are doing

From design to specification to production, Veikkaus’ entire gaming system relies on Qentinel’s quality assurance services throughout development and utilisation. Since smooth production has an impact on the company’s reputation and turnover, the system’s quality must be completely guaranteed.

This is how VR Group benefitted from the cooperation:

• More vision to testing and quality assurance
• Ability to follow through with systematic and extensive quality assurance

What we did

We created a Quality Documentation Package for VR Group, and the most important part of the package is the Quality Handbook which is designed to promote quality assurance in the different phases of software projects and to increase project success. VR’s Passenger Services involved us in a large project, where we had the opportunity to pilot the Quality Documentation Package and test model, which is a part of the package. We also participated in reviewing the outputs of the specification and design phases as well as planning and developing the test process. Additionally, we have assisted and supported VR’s test specialists in more extensive deployment and usage of their test management tool as well as deepening their general knowledge of testing.

This is how Wincor Nixdorf benefitted from the cooperation:

• Improved quality of testing operations
• Higher software quality for customers
• In-depth competence and understanding that support the development of the company’s operations

What we did

According to Wincor Nixdorf’s Operational Manager Ismo Kurri, their cooperation with Qentinel aimed at improving the quality of testing, which would result in higher software quality for their customers. Kurri considers Qentinel a flexible partner that has been able to respond to their changing needs and situations.

This is how YIT benefitted from the cooperation:

• CRM system meeting the needs of business operations and information management
• Desired results achieved through the CRM system
• A certainty that the chosen CRM solution can be trusted and developed further
• System meeting the requirements with regard to maintenance and security

What we did

To enable further development, YIT asked Qentinel to audit the current state of their CRM system as an independent expert. The main objectives of the audit were assessing the system’s data security level and clarifying questions and responsibilities related to the system’s maintenance. Qentinel conducted a risk analysis, evaluated YIT’s operational models and helped them identify the system’s development areas as well as the risks and uncertainties related to further development.

This is how Paf benefitted from the cooperation:

• Profound expertise in certain technical areas
• No need to spend time on training or teaching the basics
• The desired results from quality assurance projects

What we did

Qentinel has been involved in some of Paf’s extensive development projects, such as IT systems integration and the system platform update for the company’s Internet service. They specifically wanted to use Qentinel’s expertise in projects whose outcomes have a direct impact on their customers, the players themselves.

This is how Eniram benefitted from the cooperation:

• A clear snapshot of software development
• An understanding of the different levels of quality assurance

What we did

We provided Eniram with a Software Development Handbook that contains an overview of the structure of the development process, a draft of how software development interfaces with testing, a straightforward test process and IEEE-compliant practices. In the compilation of the handbook, we observed the needs of experts in charge of design, product development and production as well as authorities supervising the shipping industry.

This is how Doseco benefitted from the cooperation:

• Analysis of the data security and communications protocol of the dosimeter system
• Information on the system’s risk level with regard to data encryption and algorithms
• Confidence concerning the integrity and quality of the solution
• Certainty on the safety and standards compliance of the final solution

What we did

Qentinel was in charge of analysing the data security of Doseco’s new DIS dosimeter system. We made certain that the system conforms to data security requirements according to the standards and regulations set by the Finnish Radiation and Nuclear Safety Authority, maintaining both data integrity and confidentiality.