Qentinel

This is how the Finnish Evangelical Lutheran Mission benefitted from the cooperation:

• Our analysis enabled allocating testing resources to the features that were the most essential for the customer’s operations
• The testers were trained
• The smooth deployment of the system was ensured reliably
• Better ability to evaluate the functionality of the new software and to measure the success of IT acquisitions

What we did

FELM decided to acquire a tailored CRM system that was delivered through an ASP model, and yet wanted to guarantee the success of the acquisition by ensuring that the system functioned well and was best suited to their needs. Our objective was to mitigate the risks related to the acquisition, so we took control of test management and created both a test plan and test strategy for the system.