Finland’s Slot Machine
Finland’s Slot Machine Association (RAY) has extended their services to online gaming. RAY asked Qentinel to help them define the quality assurance criteria for their online gaming service.Even though I cannot estimate the financial gain resulting from Qentinel’s service, I know we saved plenty of time and effort.Kari Hyttinen, head of RAY’s Internet gaming operations
This is how RAY benefitted from the cooperation:
- Observation of key quality assurance criteria in the competitive bidding process
- Vendors’ understanding of RAY’s expectations
- Clear roles, responsibilities and partnership models in quality assurance
- Adequate and financially viable ways to supervise the vendors’ work
- Position secured by contract


