Palmia
Qentinel has developed services for the quality assessment of IT systems, and this has lead to a new service concept being piloted in the autumn of 2010 for Palmia, a municipal enterprise that provides catering, property maintenance, cleaning and security services as well as telephone and wellness services. The aim of the project was to ensure that Palmia’s IT system meets their business needs in the best possible way.Through this project we were able to achieve the benefits we were hoping for.Risto Paavola, CIO
This is how Palmia benefitted from the cooperation:
- The desired results were achieved: a process description, process analysis and quality metrics
- Added value through the identification of process-related critical points
- Proof that the mobile-based workflow management system used in Palmia supports the critical process


